Oakman Inns awarded Princess Royal Training Award

HRH Princess Royal and Oakman Inns's chief executive, Peter Borg-Neal
07/11/2017 - 10:58
Independent pub operator Oakman Inns was the only pub group to be honoured with this year’s Princess Royal Training Award, recognising “the significant impact that training has on productivity and business success.”

Taking place at a ceremony at St James’s Palace, London last week (2 November), Her Royal Highness The Princess Royal commended the company “for its commitment to training and skills excellence” and for “creating lasting impact by successfully linking its skills development needs to business performance.”

One of 40 organisations awarded, Oakman Inns was shortlisted from the 116 applications for its online training academy developed to support and retain its growing number of staff, Oakmanology. Combining on-the-job training, role-play and online interactivity, the company claims the programme has “produced tangible results in career path development and improved staff retention by 43%.”

Jill Scatchard, Oakman Inns HR director, said: “It is a huge honour to be recognised for one’s work, but like everything at Oakman Inns, it’s a team effort driven and inspired by our simple ethos, ‘To Be The Best We Can Be.’

“It has been our focus for ten years now, since our chief executive, Peter Borg-Neal opened his first site in Tring; and it is in every aspect of every Oakman activity from community engagement and caring for our environment to sourcing the best ingredients for our dishes created by our talented chefs, to presenting them to our customers by our brilliant staff who are passionate about ensuring our guests are given the best experience they can be.”

Chief executive Peter Borg-Neal added: “Jill has driven our training and career development programme and I’m so proud of her and all her team for the hard work they’ve put into it.

“We are a people business and employ an average of 40 at each of our sites. We want them to be passionate and proud of what they do and with three new openings early next year, we are committed to continuing the development of our range of skills and training schemes so that we not only produce the managers of the future but give each one of our team members an opportunity to ‘learn a living’. What better way to celebrate our tenth year.”

Chris Jones, chief executive of the City & Guilds Group who deliver the Princess Royal Training Awards, said: ‘It’s fantastic to celebrate the second annual Princess Royal Training Awards and honour Jill Scatchard and Peter Borg-Neal from Oakman Inns & Restaurants.

‘‘It has never been more important for Britain’s businesses to invest in training to boost their productivity, address skills gaps and develop their leaders. I congratulate Oakman Inns who presented examples of the innovative, inspiring and impactful training that’s taking place across the UK today. They are truly worthy recipients of this rigorously assessed royal award and we are delighted to be able to honour their achievements through the Princess Royal Training Awards.”

Other organisations awarded include Mercedes-Benz Cars UK, North West Ambulance Service NHS Trust and Waitrose.

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