Greggs launches apprenticeship scheme to support expansion plans

12/10/2017 - 11:00
UK bakery chain Greggs has launched a national retail service and retail management apprenticeship programme, to support its “expansion plans and develop the next generation of talent.”

Taking place in eight cities across the country, including London, Bristol and Manchester, the initiative will see 120 apprentices trained to an “industry-defined standard,” requiring staff to demonstrate specific skills, competencies and personal attributes while carrying out their day-to-day jobs.

Undertaken by training provider Gateshead College, the retail service course will teach students about customer service, sales, equality and diversity, and workplace health and safety. It will also provide insight into Greggs’s business model and transferable skills such as teamwork, problem-solving and presentation and interview techniques. Those on the team leader course will learn additional skills in management, motivation and conflict resolution.

Roisin Currie, people and retail director at Greggs, said: “We’re thrilled to be working in partnership with Gateshead College on this exciting project, which is a great way of bringing new skills and fresh ideas into our business. This unique, collaborative approach has created a training offer that has been designed specifically to support our business goals and future growth plans.

“We chose Gateshead College because of its longstanding history of providing high quality education and training and invaluable expertise in delivering apprenticeship programmes. We believe our partnership with the college will be key to training our future workforce and help us continue to drive the business forward.”

Director of business development at Gateshead College, Ivan Jepson added: “We’re delighted to be developing this bespoke apprenticeship programme with Greggs - an iconic national business with strong roots in the North East. It’s great that the company is investing in apprenticeships and has chosen us to help build a professional, skilled workforce for the future.

“Together with Greggs, we’ve developed a flexible, dynamic training solution that is tailored specifically to the needs of the business. This will further strengthen the company’s position as one of the country’s leading national food-to-go retailers and create exciting career progression opportunities for the apprentices.”

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